Remote Virtual Assistant · Business Support · Digital Operations
Reliable supportthat keeps yourbusiness moving.
Versatile Virtual Assistant and Business Support professional with 3+ years of experience helping executives, international clients, and growing businesses stay organized, responsive, and operationally efficient.
Arwanda Nur Fatta Amalisa
Virtual Assistant & Business Support Professional
- 3+ Years Experience
- International Clients
- Remote Professional
- English & Indonesian
Services
How I can support your business
From keeping daily operations organized to managing digital systems and customer communication, I provide flexible support across the tasks that keep a business running.
Executive & Administrative Support
Calendar and inbox management, scheduling, administrative coordination, documentation, and day-to-day operational support.
Customer & Client Support
Customer communication, booking assistance, client follow-ups, issue resolution, and responsive support across digital channels.
CRM & Workflow Automation
CRM administration, GoHighLevel, workflow automation, email and SMS sequences, ManyChat, and process improvement.
Digital Operations
Website administration, WordPress, Elementor, Shopify, landing pages, booking forms, integrations, and digital maintenance.
Social Media & Content Support
Content scheduling, publishing, social media administration, marketing support, and AI-assisted content production.
Email Marketing Support
Email campaigns, sequences, automation, CRM communication, setup, scheduling, and campaign support.
Portfolio
Selected Work
Capability showcases drawn from real professional experience across administration, digital operations, automation, and customer support.
Dutch Skincare
Digital & Technical Operations
Elevated Connections
CRM & Automation
PT. Leassy Transportation Indonesia
Customer Operations
Mimosa Boutique
E-commerce Administration
Experience
Experience that goes beyond the title.
Dutch Skincare
Netherlands · Remote
Digital & Technical Virtual Assistant
- WordPress and Elementor management
- 3 landing pages and 2 automated booking forms
- Google Sheets integration and Shopify administration
- CRM administration, workflow automation, technical troubleshooting
Apr 2026 – Present
Elevated Connections
Canada · Remote
Virtual & AI-Driven Assistant
- Executive calendar, inbox, and client appointment management
- GoHighLevel: 5 CRM workflows, email sequences, SMS automation
- 3 landing pages and sales funnels, 5 ManyChat workflows
- Publishing across 8 platforms, 50+ scheduled content pieces, AI-powered marketing assets
Aug 2025 – Apr 2026
PT. Leassy Transportation Indonesia
Denpasar, Bali
Customer Service Representative
- 30+ customer inquiries and 12–15 vehicle bookings daily
- Scheduled 6 drivers; Trello operations and Excel reporting
- Accounts receivable and cash flow records
- Fleet maintenance system for 321 motorcycles
Jun 2024 – Aug 2025
Mimosa Boutique
Denpasar, Bali
Administrative Assistant
- Inventory for 10+ SKUs across Shopee, Tokopedia, website, and Olsera POS
- Customer inquiries, order processing, stock reconciliation
- Sales reporting, employee schedules, attendance, payroll documentation
Dec 2023 – Jun 2024
ARWANDA NUR FATTA AMALISA
English · Indonesian
Detail-oriented by habit, not by title.
I support executives, international clients, and growing businesses with the organization, communication, and digital systems needed to keep day-to-day operations running smoothly.
My experience combines executive and personal assistance, customer service, administration, CRM management, website administration, workflow automation, e-commerce operations, social media support, and AI-assisted productivity. I am comfortable working independently, managing multiple priorities, and solving operational challenges proactively.
Education
Bachelor of English Language Literature & Letters
Universitas Terbuka · Denpasar, Bali
Aug 2023 – Aug 2027 (Expected) · GPA 3.60 / 4.00
Skills
Comfortable in the systems behind the work.
Hard skills
Soft skills
Leadership & professional development
Magical Bali Toastmasters Club
Member · Nov 2025 – Mar 2026
Debaters 77
Member · Jan 2024 – Jan 2026
AI & professional learning · 2026
- Google – Discover the Art of Prompting
- Google – Maximize Productivity with AI Tools
- Vanderbilt University – Generative AI Deep Research: Strategic AI Edge for Leaders
- Google – Stay Ahead of the AI Curve
- Google – Use AI Responsibly
Achievements
- 2021 National Bronze Medal – Aku Pintar Academic Competition
- 2021 1st Place – Accounting Festival of Dewantara, East Java Provincial Level
- 2021 1st Place – COVID-19 Safety Protocol Poster Design Competition, Kediri Regency
- 2020 3rd Place – Sunan Bonang Science Competition (MIPA)
Professional recommendation
Trusted to support international clients.
A professional recommendation letter from an Australian client is available for relevant opportunities.
Contact
Need someone who can take things off your plate?
Tell me what your business needs support with. I'll respond with thoughtful next steps for working together.
+62 857 3864 5185 · Bali, Indonesia · Remote